Comprehensive AWS Data Infrastructure and AI-Powered Customer Service Chat System
Revolutionize Customer Services with AI
Solutions
Chat system that knows your business proposition communicates like a human and intends to help your customer
Use case
A university chat system that helps identify the best program and scholarship based on customers' information.
Solutions
Chat system that knows customer data and your business instructions and is able to provide customer-specific recommendations
Use case
A patient receives a recommendation to visit a specific doctor based on the result of his analysis or trends in his health indicators.
We deliver end-to-end solutions for AI customer service chatbots, which include data collection, analytics, and preparation
Why bythesun.net?
Our team has extensive experience in building enterprise solutions for data infrastructure and AI chatbots.
We offer well-designed solutions based on AWS, GCP, or cloud-agnostic environments.
Our AI chatbot is not based on a single LLM (such as ChatGPT) and is designed based on a specific business context.
Security:
Data usage is fully under control.
User and AI chatbot communication is tracked, allowing for further adjustment.
The chat system can be fully autonomous; no information is going outside of your organization.
Our team's experience in BI and analytics allows us to build solutions that expand the knowledge of AI chatbots, such as recommendations or forecasting.
Services
Customer Data Infrastructure
Our team will design and implement a strong customer data infrastructure. We'll integrate it seamlessly with your existing systems, like CRM and marketing tools.
Data Analysis and Insights
We use advanced analytics to extract insights from customer data, enabling data-driven decisions and personalized interactions.
AI-Powered Customer Service Chat
Revolutionize customer service with our AI-powered chatbot. It understands queries, provides instant assistance, and improves over time for an enhanced customer experience.
Implementation Plan
Discovery
Problem: We analyze and define the core challenges that need to be addressed.
People and Process: We identify key stakeholders and understand their roles and responsibilities.
Technology: We assess the technological requirements and identify suitable solutions.
Planning
End Result Identification: We define the specific outcomes and goals that we aim to achieve.
Strategy Identification: We determine the approach and tactics necessary to accomplish the desired results.
Phase 1 Detailed Planning: We break down the implementation into smaller, manageable tasks and create a detailed roadmap for the initial phase.
Implementation
Architecting and Setting up a Prototype: We design and build a working prototype to test the feasibility and functionality of the solution.
Development and Production Environment Establishment: We develop the solution and create a robust production environment.
Monitoring and Alerting: We implement systems to monitor the solution's performance and receive alerts in case of issues.
Documentation: We create detailed documentation to facilitate future maintenance and support.
Maintenance
Customer Support and Access Management: We offer comprehensive customer support services, ensuring prompt assistance and issue resolution.
Ongoing Operations: We provide ongoing monitoring, maintenance, and optimization to keep the solution running smoothly.